George Mason University School of Information Technology and Engineering

Medical Office Adminstration
(160 Hours)

Series: Medical Technology

Audience and Prerequisites
Overview
Course Outline Detail

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AUDIENCE AND PREREQUISITES

This course is designed for individuals who are interested in advancing their careers in the in-demand healthcare arena. Students should have basic computer skills and be comfortable in navigating in Microsoft Windows environment.

OVERVIEW

This course provides a detailed understanding of front-office medical assisting and will provide you with a skill-set that is necessary to manage day-to-day operations of a healthcare facilities such as single/group medical practices, hospitals, clinics, long-term care facilities and other health-care agencies. According to US Bureau of Labor Statistics, there will be significant demand for healthcare professionals in the foreseeable future.

The course will cover Medical Terminology, Patient Education, Legal Responsibilities, Compliance and Financial Management. In addition, training will cover Interpersonal skills that are required in a medical setting. Guidelines leading to an improved relationship between healthcare consumers and providers are highlighted in each area to reinforce customer service skills in outpatient settings.

Key benefits of our program:

•  Provides a thorough understanding of business processes in a medical setting
•  Focuses on hands-on practical applications
•  Provides soft-skill training such as written communication, telephone skills, etc.

All books and materials are included.

COURSE OUTLINE

Topic 1: Professional and career responsibilities

Topic 2: Interpersonal Communications

Topic 3: Written Communications

Topic 4: Computer Skills and Keyboarding

Topic 5: Medical Terminology

Topic 6: Legal Compliance

Topic 7: Managing the Office

Topic 8: Financial Administration

Topic 9: Billing and Reimbursement fundamentals

Topic 10: Records Management

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